Allianz Malaysia Berhad Vacancies Claim Adjudicator, Customer Healthcare Administration

Allianz Malaysia Berhad is looking for new potential candidates to fill in for Claim Adjudicator, Customer Healthcare Administration position. If you currently looking for new healthcare job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

JOB PURPOSE/ROLE/SUMMARY

This role is to process and review all medical/ health Guarantee Letter within specified authority limit and ensures that payments are made within the turnaround time (TAT)
KEY RESPONSIBILITIES
  • To assess and process all health/ medical claim for reimbursement in line with policy guidelines within authority limit
  • Responsible for the day-to-day 24/7 operations for guarantee facilities (hospital admission and discharge)
  • To be responsible for claim settlement and ensure payments are process within the agreed turnaround time and service standard
  • To support Helpline tem with enquiries pertaining to medical reimbursement
  • To response to customer’s enquiries on claim reimbursement matters in a timely manner
  • Assume the responsibilities of other team members as and when requires
  • Participate in project initiatives to improve efficiency and productivity of the department
KEY REQUIREMENTS/SKILLS/EXPERIENCE
  • Diploma/ Degree in any medical or health science related field of study
  • Minimum 2 - 3 years’ working experience in healthcare related industry; knowledge in medical/ health claims
  • Possess good communication skill and good command of spoken and written English and Bahasa Malaysia
  • Meticulous and attention to details
  • Able to work independently in a 24/7 fast-paced environment
  • Result-oriented with sense of urgency towards True Customer Centricity
  • Demonstrates ability to work as a team to deliver Allianz’s enhanced customer experience journey
  • Applicants must be willing to work in Damansara Heights

Company Overview

Allianz Malaysia Berhad
Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management.
Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).
Allianz Life offers a comprehensive range of life and health insurance and investment-linked products and is one of the fastest growing life insurers in Malaysia. Allianz General is one of the leading general insurers in Malaysia and has a broad spectrum of services in motor insurance, personal lines, small to medium enterprise business and large industrial risks.
With 36 branches in major cities nationwide, Allianz Malaysia aims to distinguish itself as the most trusted provider of financial services to suit the lifetime needs of Malaysians and at the same time, play a role as a responsible corporate citizen.
 

How To Apply

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