Ulink Malaysia Sdn Bhd Vacancies Insurance Claims & Assistance Executive (Work Remotely)

Ulink Malaysia Sdn Bhd is looking for new potential candidates to fill in for Insurance Claims & Assistance Executive (Work Remotely) position. If you currently looking for new healthcare job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

Looking for multiple positions for remote-working team in Malaysia to support Singapore operations. RM4,000 – 9,000 salary depending on years of experience.

Medical Claims Assessment:

  • Claims adjudication for group and individual health insurance claims
  • Perform claims investigations and provide findings/chronological updates
  • Process pre-approval requests to facilitate cash-less treatment
  • Answer claims-related enquiries over hotline and email
  • Manage claims workflow and SLAs
  • Assist with policy administration
  • Submit monthly/ad-hoc reports to clients
  • Manage medical and non-medical providers

Medical Assistance:

  • Coordinate medical assistance and emergency medical evacuations
  • Arrange in- and out-patient treatment globally. Ensure proper communication with all stakeholders: members, next-of-kin, brokers, HR, providers, etc.
  • Provide travel assistance
  • Answer enquiries over hotline and email
  • Submit monthly/ad-hoc reports to stakeholders
  • Be on rotation for after-hours/night shift work


  • Business development
  • Adhere to information security, BCP and other business continuity planning
  • Manage system enhancement projects

Job requirements:

  • Bachelor’s or post-graduate degree in biomedical sciences/nursing/pharmacy/insurance or related field
  • Minimum 4 years experience in TPA, medical/travel assistance or insurance operations
  • Be able to take initiative and work independently
  • Be resourceful and have strong problem-solving skills

For candidates looking for:

  • Work flexibility: permanent remote work
  • Multiple positions in Malaysia to support Singapore operations. RM4,000 – 9,000 salary depending on years of experience
  • Career advancement and opportunities to handle responsibilities
  • Exposure and learning opportunities in an entrepreneurial and team-based setting

Company Overview

Founded in 1996, Ulink Assist is one of Singapore’s most experienced medical assistance providers. Every year, we coordinate >2,000 medical assistance cases and process >25,000 insurance claims. Interested in medical assistance operations and in working on entrepreneurial projects in a fast-growing company? http://ulinkassist.com

How To Apply

If you confident and feel that this job is suitable to you, go ahead take your action now.
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